Examples

The Client

A big Italian online retail chain that sells subscriptions to fashion, books and collection items. They have branches in more than 10 European countries, a back office in France and Switzerland. Their yearly revenue is around 1.5 billion Euros and more than 5 million orders, shipments and invoices per month.

Old situation

• Solution was based on 20 year old mainframe technology
• Limited knowledge and experience with the system left in the teams and end of life for the mainframe hard- and software
• No flexibility and any change takes long, costs a lot and is risky
• High costs of maintenance and expensive licenses

Proposed solution components by BillingHouse

• Order management
• Rating, billing, invoicing and payment and collection
• Dynamic flexible pricing for daily actions in all webshops for all countries
• Sales & Marketing in control of all pricing and campaigns

End result

A very cost effective solution enabling high productivity and low cost of ownership. Robust implementation and easy to maintain through co creation and open communication during development. Quick turnaround time and first delivery in 9 months. Additional features and components delivered according to plan and aligned with client processes. Improved business results in the years directly after delivery.

The Client

A Dutch company offering bike-sharing wants to support pay-as-you-go in combination with subscriptions.

Goal

Handling payments for booking mobility trips using vehicles like bikes, cars and scooters.

Main requirements:

• Highly available, fully automated including unhappy flows
• Be able to grow from a few locations to thousands worldwide
• Be prepared to offer bundles of services for not only travelling, but also additional accessories and access rights.

Proposed solution components by BillingHouse

Platform consisting of:

• Backend system for vehicle sharing
• Mobile-app to allow access always and everywhere to book and (un)lock the vehicles
• Portal to manage and monitor the platform
• Flexible rating and billing system

End result

A very cost-efficient solution by combining a Smart Mobility platform with an enterprise grade billing solution. Delivered in 2 months.

The Client

A Dutch energy company that wants to replace their platform for customer care, billing and finance to prepare for flexible pricing and new business models.

Proposed solution

The solution is based on separate components with clear interfaces delivered by different providers. Each component is delivered by a dedicated team and BillingHouse provides the billing component. The other components are SalesForce, Generis and Credit Tools. The complete implementation and migration is executed in 12 months.

Main properties of the solution:

• Clear interfaces between the components
• Single-Responsibility-Principle and clear master-data-owners for all data elements
• Small specialized component teams (2-3 people per team)

End result

A complete solution replacing the old system and covering all required functionality. The new solution allows for growth and expanding the services and new business models in the future. Delivered within time and budget.